Shipping policy

At Wombin, we know you're waiting for something that matters — so here's exactly what to expect once you place an order.

Where we deliver

We currently deliver nationwide across Pakistan, including major cities and most other areas served by our courier partners.

Order processing time

Orders are processed and handed to our courier within [1–2 business days — confirm] of being placed. Orders placed on weekends or public holidays are processed the next working day.

Delivery timeframe

  • Major cities (Karachi, Lahore, Islamabad, Rawalpindi, and similar): [2–4 business days — confirm]
  • Other cities and towns: [4–7 business days — confirm]

These are estimates, not guarantees — occasional delays can happen due to courier volume, weather, or address issues outside our control. If your order is taking longer than expected, message us on WhatsApp and we'll check it for you.

Shipping charges

  • Flat rate of PKR 199 per order
  • Free delivery on orders above PKR 3,000

Any shipping charge is shown clearly at checkout before you place your order — no surprises.

Cash on Delivery (COD)

Cash on Delivery is available on all orders nationwide. You pay the courier in cash when your order arrives — no advance payment required. Please keep the exact amount ready where possible to make delivery quicker for you and our courier partner.

Order tracking

Once your order ships, you'll receive a tracking link by [SMS/WhatsApp/email — confirm] so you can follow it right to your door.

Delayed or missing orders

If your order hasn't arrived within the estimated timeframe, or something looks off with tracking, contact us and we'll look into it right away:

  • WhatsApp: 0331-8311206 
  • Email: Wombinpk@gmail.com

Incorrect address

Please double-check your delivery address and phone number at checkout. If an order is returned to us due to an incorrect or incomplete address, we'll contact you to arrange redelivery — additional shipping charges may apply for the second attempt.

Damaged items

If your order arrives damaged, please contact us within [48 hours — confirm] of delivery with photos of the item and packaging, and we'll sort out a replacement or refund. See our [Return & Exchange Policy] for full details.

Have a question we haven't answered here? Message us on WhatsApp — we're happy to help before or after you order.