Do you offer Cash on Delivery?
Yes — Cash on Delivery is available nationwide. You pay when your order arrives at your door.
What payment methods do you accept?
Cash on Delivery is available on every order. For other payment options, message us on WhatsApp and we'll confirm what's available.
Can I change or cancel my order?
Message us on WhatsApp as soon as possible after ordering — we can usually make changes if your order hasn't been shipped yet.
Where do you deliver?
We deliver nationwide across Pakistan.
How much does shipping cost?
Shipping is a flat PKR 199 per order, and free on orders above PKR 3,000.
How long does delivery take?
Delivery timeframes are shown at checkout and on our Shipping Policy page. If yours seems delayed, message us on WhatsApp and we'll check it for you.
Can I track my order?
Yes — once your order ships, you'll receive tracking details. Message us on WhatsApp anytime for a status update.
What's your return policy?
Unopened items in original packaging can be returned within 14 days. For hygiene reasons, opened pumps, flanges, and parts can only be returned if faulty — and faulty items are always covered. Message us and we'll make it right.
Do your products come with a warranty?
Warranty information varies by product — check the specific product page, or message us on WhatsApp to confirm before you order.
Which breast pump should I choose?
It depends on your routine — app control, saving time with a double pump, simple everyday wear, or a budget-friendly start. Visit our Help Me Choose page, or message us on WhatsApp and we'll help you decide.
What if my flange size doesn't fit comfortably?
A well-fitting flange makes a big difference to comfort. Check out our Flanges product for different insert sizes, or message us for help finding your right fit.
Are your products BPA-free?
Yes — all our breast pumps and feeding products are made with BPA-free materials.
Is the Fetal Doppler a diagnostic device?
No — it's designed for home listening and reassurance only, and doesn't replace regular prenatal checkups with your doctor.
